2011 MISO Survey Analysis

With the 2011 survey cycle now complete, the MISO Survey has a total of 12,842 faculty responses, 18,324 staff responses, and 23,048 student respondents from 2005-2011. This rich data set will allow the MISO Survey team to perform new analysis of trends that affect library and IT organizations.

All of the 2011 participating institutions have now received their survey data. In June, the Survey team will release the Excel workbooks that allow participating institutions to see statistically significant trends in comparison to other schools or dynamically created cohorts. Institutions that have participated in the Survey more than once will also be able to track trends over time.

2011 Survey Cycle – Response Rates Over 50%

The 2011 MISO Survey has now closed.  This year, 17 institutions participated in the survey cycle, with 9 institutions participating for the first time, and 8 institutions returning.

We’re happy to report that response rates for faculty, staff, and students were all over 50%.

For each population, here is its number of respondents and its response rate.

	2011 Responses	2011 Response Rate
Faculty	2,401	55.3%
Staff	3,109	51.3%
Students	5,006	51.9%

 

While participation has been strong overall, we’re particularly pleased with the high response rates among undergraduates. We are unaware of any other national survey regarding libraries and/or IT organizations that has higher student response rates.

2010 EDUCAUSE Annual Conference

A big thank you to all of the participants in last week’s EDUCAUSE session.  More than 100 attended our session, “Reshaping Information Services for Students of the iGeneration: Evidence and Insights from the MISO Survey.”  The session provided an overview of how frequently students use our resources and services, how important they consider them, and how satisfied they are.  We also shared three “stories” that provided a deeper look into our students, seeing how some services will “cross over” each other in importance in the coming years, how class year differences between students are being amplified or even reversed by the larger trend toward direct access, and how service attributes – especially friendliness – inform overall student satisfaction with our services.

Slides from the presentation are now available.

Upcoming Presentations: Library Assessment Conference, EDUCAUSE 2010

The MISO Survey team will be presenting twice in October.  Our first presentation, “Reshaping Information Services for Students of the iGeneration: Evidence and Insights from the MISO Survey,” will be at the 2010 EDUCAUSE Annual Conference in Anaheim, California, October 12-15.

Our second presentation, “Analyzing the MISO Data: Broader Perspectives on Library and Computing Trends,” will be at the Library Assessment Conference, which takes place in Baltimore, Maryland October 25-27.  The conference is sponsored by the Association of Research Libraries, the University of Virginia Library, and the University of Washington Libraries.

NITLE Camp 2010

Neal Baker presented at NITLE Camp 2010.  His presentation was entitled “The
 MISO 
Survey: Assessing
 Library 
and 
Computing Services 
in 
Higher 
Education.”

Download the presentation slides.

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