Measuring Information Service Outcomes
What is The MISO Survey?
The MISO Survey provides robust, actionable, comparable results that participating institutions can use to inform strategic decisions and ongoing service improvement.
The MISO Survey addresses the following research questions:
What library and technology services and resources are important to our constituents?
How successfully do our organizations deliver these services?
What benchmarks can be established for excellent delivery of these services?
How effectively do we communicate with our campus communities about service delivery?
What roles do our constituents play on campus?
What demographic factors identify them?