What Does a CSA Do?

CSA Job Description

The individual designated as the Campus Survey Administrator (CSA) plays a critical role in the success of the MISO Survey on your campus. The CSA acts as the primary point of contact between your institution and the MISO Survey Team and manages all aspects of Survey preparation at your institution. Preparations for the Survey take place during the Fall semester, the Survey is administered early in the Spring semester, and review of your results begins in late Spring. CSAs are expected to be available the week before the survey’s launch, as well as during the first and second weeks of the survey’s administration.

As Campus Survey Administrator, You Will....

Act as the primary point of contact between your institution and the MISO survey team. Communicate with administrators on your campus to facilitate survey requirements/deliverables.
Complete survey preparation deliverables according to the preparation timeline, working in collaboration with your MISO team liaison/s.
Discuss the survey with your organization’s management team and governance groups on campus to gain their support and assistance.
Obtain IRB approval (or exemption) for the survey.
Make decisions on survey populations
Work with appropriate managers and leaders at your institution to customize the survey instrument.
Provide information for invitation and reminder messages.
Facilitate technical preparations for the Survey, including SPAM and DKIM preparations.
Provide the names and email addresses for your faculty, staff, and students to MISO Survey Administrators and work with them to conduct a dress rehearsal.
Facilitate a campus announcement message.
Respond to messages and requests from members of your campus community invited to participate in the Survey.
Submit institutional data used in analysis of the Survey results.
Participate in the analysis of your results, interpret the information gained from the Survey, and communicate these findings within your campus community.

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