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The MISO Survey Team and institutional members publish in peer-reviewed publications. The MISO Survey Team also presents at conferences.
Publications
Publications
Schuba A, Swackhamer A, White GW (2026). Library user perceptions in 2017 and 2023: conducting a comparative data analysis to improve service quality. Performance Measurement and Metrics. https://doi.org/10.1108/PMM-06-2025-0034
Stocking, E., Baker, N., & Consiglio, D. (2026). Business students and academic libraries: A national study of business student library perceptions via the MISO survey. Journal of Business & Finance Librarianship, 1–14. https://doi.org/10.1080/08963568.2026.2632464
Stocking, E. H., Bucy, R., & Ramirez-Reyes, C. (2024). First-gen and the library: A survey of student perceptions of academic library services. Performance Measurement and Metrics, 25(3/4), 127–142. https://doi.org/10.1108/PMM-11-2023-0037
Furlong, K., Consiglio, D., Creamer, K. J. T., Milberg, C. I., Reynolds, K., Wilson, J., & Yu, E. (2022). Collaborative assessment and survey administration: A MISO Survey case study. In M. E. Piorun & R. F. Raboin (Eds.), Advances in Library and Information Science (pp. 174–187). IGI Global.
Baker, N., Furlong, K., Consiglio, D., Lankewicz Holbert, G., Milberg, C., Reynolds, K., & Wilson, J. (2018). Demonstrating the value of “library as place” with the MISO Survey. Performance Measurement and Metrics, 19(2), 111–120. https://doi.org/10.1108/PMM-01-2018-0004
Goertzen, M. (2017). Longitudinal analysis of undergraduate E-book use finds that knowledge of local communities drives format selection and collection development activities. Evidence Based Library and Information Practice, 12(1), 112-115. doi: 10.18438/B8BW5Q.
Consiglio, D. (2015). Toward a continuous mixed-methods assessment model for library and IT services. In E. Mitchell & P. Seiden (Eds.), Reviewing the academic library: A guide to self-study and external review (pp. 263–270). Association of College and Research Libraries.
Kyrillidou, M., & Consiglio, D. (2015). Understanding library and information service quality with MISO Survey and LibQUAL+. In E. Mitchell & P. Seiden (Eds.), Reviewing the academic library: A guide to self-study and external review (pp. 233–262). Association of College and Research Libraries..
Smallen, D. (2015). Using MISO to improve library and IT services. In E. Mitchell & P. Seiden (Eds.), Reviewing the academic library: A guide to self-study and external review (pp. 271–276). Association of College and Research Libraries.
Allen, L., Baker, N., Wilson, J., Creamer, K., & Consiglio, D. (2013). Analyzing the MISO data: Broader perspectives on library and computing trends. Evidence Based Library and Information Practice, 8(2), 129–138. https://doi.org/10.18438/B82G7V
Consiglio, D., Allen, L., Baker, N., Creamer, K. J. T., & Wilson, J. (2011). Evaluating IT and library services with the MISO Survey (Research Bulletin No. 10). EDUCAUSE Center for Applied Research. http://www.educause.edu/ecar
Baker, N., & Kirk, T. G. (2007). Merged service outcomes at Earlham College. Reference Services Review, 35(3), 379–387. https://doi.org/10.1108/00907320710774256
Stemmer, J. K. (2007). The perception of effectiveness of merged information services organizations. Reference Services Review, 35(3), 344–359. https://doi.org/10.1108/00907320710774238
Presentations
Presentations
"Generative AI in Higher Education: Insights from a National Survey of Faculty and Students" (Presented at AAC&U Annual Meeting, 2026)
"Faculty Reversion or Student Persistence: Investigating Differential User Group Trends in Library and IT Services Post-Pandemic" (Presented at Library Assessment Conference, 2024)
"Looking at Academic Library and IT Services Through a DEI Lens" (Presented at ACRL Conference, 2023)
"Academic Library and IT Services Through a DEI Lens" (Presented at AIR Forum, 2022)
"We Heard You, But What Does the Data Say? Evidence-Based Analysis of Technology Services" (Presented at NERCOMP Annual Conference, 2020)
"We Heard You, But What Does the Data Say? Evidence-Based Analysis of Technology Services" (Presented at Consortium of Liberal Arts Colleges Annual Conference, 2019)
“We Heard You, But What Does The Data Say?” (Poster at EDUCAUSE Annual Conference, 2018)
"Measuring Information Service Outcomes in Libraries: Findings and Insights from the MISO Survey" (Presented at Northumbria International Conference on Performance Measurement in Libraries and Information Services, 2015)
"Trend-Spotting and Assessment Using the MISO Survey for Faculty and Students" (Presented at VALE Virtual Academic Library Environment Conference, 2015)
"Does Change Equal Progress? Using Cross-Institutional Survey Data to Examine LMS Conversions and the Smart Device Explosion" (Presented at EDUCAUSE ELI Annual Meeting, 2014)
"Demonstrating the Value of Academic Libraries with the MISO Survey" (Poster at ACRL Conference, 2013)
"What Students and Faculty Want: Insights from the MISO Survey" (Presented at Consortium of Liberal Arts Colleges Annual Conference, 2011)
"Analyzing the MISO Data: Broader Perspectives on Library and Computing Trends" (Presented at Library Assessment Conference, 2010)
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