Introducing MISO Director David Consiglio
Here’s the first in our series of news items focusing on several long-term members of the MISO leadership team – starting with MISO Survey Director David Consiglio of Bryn Mawr College. MISO’s relevance over nearly 20 years since its 2004 inception is due in large part to Dave’s three decades of experience with quantitative and qualitative social science research methods, deep expertise with statistical analysis, magic touch at telling stories with data, and wide breadth of experience at Bryn Mawr in IT, libraries, and across campus.
In his two decades of service at Bryn Mawr College, he has led librarians and technologists, taught credit-bearing courses in the social sciences, lent his expertise to institutional research and marketing efforts, served on three different building renovation committees, built a makerspace, and more.
Dave conceived of MISO when confronted in the early 2000s with the need to measure the combined effectiveness of Bryn Mawr’s IT and library services. There was no comparable assessment for both sets of services at the time (and there still isn’t!). IT and library leaders at peer institutions quickly perceived MISO as a solution to their similar needs, especially with its ability to compare service effectiveness across institutions and over time. MISO’s adoption grew rapidly, with a wide variety of liberal arts colleges, research institutions (both public and private), and community colleges participating over the years. Many elite institutions have participated repeatedly.
The MISO instrument continues to evolve, as every 2 years the MISO Team adds new, tested questions to measure emerging areas of service or deepen its measurement in existing areas. MISO is unusual among higher education survey instruments due to the rigorous program of testing and iteration that spurs its ongoing evolution. (Dave wouldn’t have it any other way.)
In recent years, MISO has shed light on issues of diversity and inclusion in IT and libraries, as the MISO Team’s research agenda deepens and matures. Under Dave’s leadership, MISO continues to steer toward areas in IT and libraries where data and analysis might usefully guide what comes next.