Contacting MISO during Survey Cycle

Throughout the Survey administration period

When contacting the MISO Survey Operations Manager regarding any questions or requests from survey respondents

• Batch non-emergency issues: Collect issues throughout the day and send one email to MISO at the end of the workday listing each issue.
  Emergency issues should be sent immediately.

• Organize by population: Group issues by survey population (e.g., Faculty, Students).

• Include key details: For each person, provide their name, email address, and a brief description of the issue.

• Resolution timeline: Survey resets and manual opt-outs will be resolved the next day.