Respond to Questions and Concerns
Throughout the Survey administration period
After the Survey’s launch, you’ll receive many e-mail responses. It is important to be responsive to these messages, so be prepared to set aside ample time to reply to the e-mails you receive. Some participants will express concern and others will bring special needs to your attention. Contact the MISO Survey Operations Manager (survey at misosurvey.org) if you encounter a question that you can’t answer, or if a significant concern arises.
If a respondent contacts you concerning difficulties in completing the survey, please contact the MISO Survey Operations Manager.